Agricultural Marketing Service
 
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Commodity Purchasing
 
Commodity Purchasing Customer Service Standards  
AMS's Commodity Procurement staffs are dedicated to serving American agriculture. We contract with vendors to procure U.S. products for distribution in Federal Food assistance programs.

 
As a contractor or potential contractor with AMS, you can expect the following:

 
We will operate a program that is open, fair, and accessible, including:

 
  • Clear, accurate, and complete requirements;
  • Explicit identification of applicable documents;
  • Confidentiality of bid information prior to award;
  • Prompt awards based only on price and other factors described in the Announcement or Invitation; and
  • Public announcements of all award information.

 
We will, upon receipt of a complete and proper invoice, make payment in accordance with the Prompt Payment Act.

 
We will respond to you request or concerns within a day or provide you an expected completion date.

 
We will continuously improve the program, and will include you in that process by providing opportunities and methods for you to contribute your views on purchase policies and procedures.

 
See also
 
  Commodity Purchasing Main Page  
 
  Small Business Information  
 
Resources
 
  U.S. Small Business Administration  
 
  Farm Service Agency (Dairy Purchasing)  
 
  U.S. Food and Nutrition Service  
 
  Doing Business with USDA  
 
 
  Last Modified Date: 06/21/2007